If you have extended health benefits, your neurofeedback sessions can be covered as a session with a Registered Clinical Counsellor. You have the option of receiving an email or print out of your invoice for reimbursement by your insurance company. We aim to make your payment process as smooth as possible, just let us know how we can help.

NeurAlive is a proudly registered provider with the First Nations Health Authority and can offer unlimited sessions of advanced brain training to most First Nations clients with or without status. Learn more about how to access services if you are First Nations or phone us directly at 250-389-2819.

Neurofeedback is excellent for post-concussive or post-traumatic symptoms often associated with recovering from an accident. While we are currently unable to direct bill with ICBC, many of our clients pay for your sessions out of pocket and submit receipts to ICBC for reimbursement.

While every brain is different and every training is unique, our experience working with many hundreds of clients validates the research in this field, that 20 sessions offered at regular intervals represents a complete training protocol. In some cases, 10 sessions will be sufficient, particularly with children. The vast majority of our clients will begin to notice significant change between 1-8 sessions. Still, it’s important to complete an initial series of 10, 20 or more sessions for deep lasting results. We therefore only offer packages of 10 and 20 sessions to our new clients, and then individual ‘tune-up’ sessions thereafter to maintain the results long term. We also offer rental systems for more intensive at-home training for the whole family.

The length of treatment for counselling is entirely up to the individual and will depend on your history, and mental health goals. Many people feel satisfied with the results of their treatment in around 12 sessions. Some people may need less, especially if they are tackling a shorter-term problem, while others will need more, particularly if they are trying to make changes to long-term patterns. Your relationship with your therapist doesn’t end when treatment is over, you are always welcome back if anything changes in your life and you need additional support.