Collaboration  – Therapy can only be effective if it’s done ‘with’ a person, not ‘to’ a person. We collaborate with our clients to create treatment plans that are customized to their individual needs and wellness goals.  We never force or coerce our clients to endure methods that they do not consent to. Our goal is to foster a collaborative relationship with our clients through their healing journey, not to dictate the path they take.

 Integrity–  We value trust, honesty and accountability as a foundation for a healthy therapeutic relationship.  If we say we will do something, then we will.  If we make an error, we will own it.  If something isn’t working for a client, we want to hear about it, so we can be accountable for our actions. We always protect personal and confidential information.  By acting with integrity, our clients can feel safe to do the delicate work of healing and growing. 

Respect – We deeply respect our clients, their personal stories, their time, and the fact that they have chosen us as a place to learn and grow.  We believe that everyone is inherently worthy of being treated with respect and dignity, and are committed to showing up professionally and courteously with each of our clients. 

Accessibility – We strive to increase accessibility of our services, by contracting with agencies that cover care, as well as by facilitating affordable counselling and neurofeedback services offered by supervised interns and volunteers.